Terms of Use

Cero is in active development. We are not currently issuing credit cards, extending credit, or providing any regulated financial service to consumers.

By joining the waitlist or participating in the beta you acknowledge and agree that:

• Inclusion in the waitlist or beta creates no contractual obligation on Cero to launch the Services, to admit you to any beta, or to issue you a card or credit facility.
• Any timelines, features, or product descriptions we share are indicative only and may change without notice.
• Beta access may be modified, suspended, or revoked at any time at our sole discretion.
• If and when Cero begins issuing cards or extending credit, separate product terms (including a credit agreement and an issuer agreement with our card issuing partner) will apply, and you will be asked to accept those terms separately at that time.

To use the Services you represent and warrant that:

• You are at least 18 years old and have the legal capacity to enter into these Terms.
• If you are entering into these Terms on behalf of a company or other legal entity, you have authority to bind that entity, in which case “you” means that entity.
• You are not a resident, citizen, or agent of, and are not located in or incorporated in, any country or region subject to comprehensive sanctions by the United Kingdom, the European Union, the United Nations, or the United States (including but not limited to Cuba, Iran, North Korea, Syria, the Crimea, Donetsk and Luhansk regions, and Russia and Belarus to the extent applicable under UK sanctions law).
• You are not the subject of economic or trade sanctions, nor designated on any list of prohibited or restricted parties maintained by HM Treasury’s Office of Financial Sanctions Implementation (OFSI), the EU, the UN, or the US Office of Foreign Assets Control (OFAC).
• You will not use a VPN or other tools to circumvent geographic or eligibility restrictions.
• Your use of the Services does not violate any law that applies to you.

We do not currently offer the Services to persons resident in the United States. We may add or remove restricted territories at any time.

We may modify these Terms from time to time. If we make changes we will update the “Last updated” date and, where the changes are material, we will provide reasonable notice through the Services or by email. Your continued use of the Services after changes take effect constitutes your acceptance. If you do not agree to the modified Terms, you must stop using the Services.

4.1 What you may do

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Services for your own personal, non-commercial use.

4.2 What you acknowledge

You acknowledge and agree that:

• The Services may be unavailable or interrupted from time to time due to maintenance, equipment failures, third-party outages, blockchain network issues, or other causes beyond our control.
• We may modify, suspend, or discontinue any part of the Services at any time at our sole discretion.
• Information shown in the Services (including any Cero Score, scoring previews, or example terms) is for informational purposes only and does not constitute an offer of credit, financial advice, or a binding commitment by Cero.
• We do not act as your agent, fiduciary, or financial adviser.
• You are responsible for any taxes that may apply to your use of the Services.
• We may operate referral programmes, beta-access lotteries, or similar promotions, which may be subject to separate terms.

4.3 Your obligations

You agree that:

• All information you provide to us (including in your waitlist application, beta onboarding, or wallet connection) is accurate, current, and complete, and you will keep it up to date.
• You will keep your account credentials, private keys, and seed phrases confidential. You are solely responsible for activity carried out under your account or via wallets you connect to the Services.
• You will only connect wallets and accounts that belong to you or that you are validly authorised to use.
• You will not use the Services in violation of any applicable law.

Information made available through the Services, including any Cero Score, scoring previews, blog posts, content shared on social channels, or guidance, is for informational purposes only. It is not financial, legal, tax, investment, or other professional advice, and you should not rely on it as such. You should obtain independent professional advice before making any financial decision.

You may not use the Services to:

• Violate any applicable law, including anti-money laundering, counter-terrorist financing, or sanctions laws.
• Provide false, inaccurate, or misleading information to us, or impersonate another person.
• Connect a wallet or account that you do not own or are not authorised to use, or use the Services to launder proceeds of unlawful activity.
• Infringe the intellectual property, privacy, or other rights of any person.
• Use Cero’s name, logos, or marks without our prior written consent, or in any way that implies an untrue endorsement or affiliation.
• Interfere with, disrupt, or impair the Services, our infrastructure, or other users’ access to the Services.
• Use any automated means (bots, scrapers, crawlers) to access the Services or extract data, except as expressly permitted by us.
• Introduce malware, viruses, or other harmful code into the Services.
• Circumvent any access controls, content filters, or geographic restrictions, including by using a VPN.
• Harass, threaten, or harm any other person, including Cero employees and service providers.

If you submit feedback, suggestions, or other content to us (“Your Content”), you grant Cero a worldwide, royalty-free, perpetual, irrevocable, sublicensable, transferable licence to use, copy, modify, create derivative works of, publish, and distribute Your Content for any purpose connected with operating, improving, or promoting the Services. You represent that Your Content does not infringe any third party’s rights.

As between you and Cero, Cero owns the Services and all intellectual property rights in and to them, including all software, content, designs, trade marks, logos, and the “Cero” name. We grant you only the limited licence set out in Section 4.1. All other rights are reserved.

The Services may incorporate open-source components governed by their own licences. You agree to comply with those licences. You may not resell, lease, or sublicense the Services.

The Services may contain links to, or interoperate with, third-party websites, applications, blockchains, wallets, or services. We do not control and are not responsible for those third parties, their content, or their terms. Your interactions with third parties are at your own risk and subject to their terms and policies.

By using the Services you understand and accept the following risks:

• Blockchain risk. Public blockchains are open, experimental systems. We do not control the underlying networks (including Ethereum, Solana, or any other chain). Networks may experience downtime, congestion, forks, exploits, or other failures. Transaction fees vary and may rise sharply.
• Wallet and key risk. You alone are responsible for the security of your wallets, private keys, and seed phrases. We do not have access to and cannot recover them. Loss or compromise of your keys may result in irreversible loss of access to your assets, and we have no liability for such loss.
• Regulatory risk. The legal and regulatory treatment of crypto assets and crypto-related services is evolving. Regulatory action could affect our ability to provide the Services, or your ability to use them, at any time.
• Beta software risk. The Services are in active development. They may contain bugs, errors, or vulnerabilities. Features may change, break, or be removed without notice.
• Information accuracy risk. We try to provide accurate information but do not warrant that any information made available through the Services (including any Cero Score) is accurate, complete, or current.

You assume these risks and agree that, to the maximum extent permitted by law, Cero is not responsible for any loss or damage arising from them.

We may suspend, restrict, or terminate your access to all or part of the Services at any time, with or without notice, including if we reasonably believe you have breached these Terms or that your use of the Services creates risk for us, our partners, or other users.

On termination, your right to use the Services ends immediately. Sections that by their nature should survive termination (including Sections 7 to 16) will continue to apply.

To the maximum extent permitted by law, the Services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, title, accuracy, security, availability, or non-infringement.

We do not warrant that the Services will be uninterrupted, error-free, or secure, or that any defects will be corrected. We do not warrant the accuracy of any Cero Score, score preview, or other information made available through the Services.

Nothing in these Terms excludes or limits any warranty or right that cannot be excluded or limited under applicable law, including under the UK Consumer Rights Act 2015.

To the extent permitted by law, you agree to indemnify and hold harmless Cero, its affiliates, and their respective directors, officers, employees, and agents from any claim, loss, liability, or expense (including reasonable legal fees) arising out of or related to: (a) your use of the Services; (b) your breach of these Terms; (c) your violation of any law or third party right; or (d) any content you submit to us.

This indemnity does not apply to the extent the relevant claim arises from our own negligence, wilful misconduct, or breach of these Terms.

Nothing in these Terms excludes or limits our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) any liability that cannot lawfully be excluded or limited, including under the UK Consumer Rights Act 2015.

Subject to the above, to the maximum extent permitted by law:

• We will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunities, however caused.
• Our total aggregate liability to you arising out of or in connection with the Services or these Terms will not exceed one hundred pounds sterling (£100).

These limitations apply whether the claim is based in contract, tort (including negligence), statute, or any other legal theory, and even if we have been advised of the possibility of such loss.

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes) are governed by the laws of England and Wales.

The courts of England and Wales have exclusive jurisdiction to resolve any such dispute. However, if you are a consumer resident in the United Kingdom or the European Union, you may also bring proceedings in the courts of your country of habitual residence, and you retain the benefit of any mandatory consumer protections of that jurisdiction.

Privacy. Our collection and use of your personal data is described in our Privacy Policy at cero.finance/privacy, which is incorporated into these Terms by reference.

Communications. You agree that we may communicate with you electronically, including by email at the address you provide and by in-app notification.

Severability. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

No waiver. Our failure to enforce any provision of these Terms is not a waiver of that provision or any other.

Assignment. You may not assign or transfer your rights under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms at any time without your consent.

Entire agreement. These Terms, together with our Privacy Policy and any other terms we expressly incorporate, constitute the entire agreement between you and Cero in relation to the Services and supersede any prior agreements on the same subject matter.

Force majeure. We will not be liable for any failure or delay in performance caused by events beyond our reasonable control, including natural disasters, war, terrorism, civil unrest, labour disputes, infrastructure failures, government action, or pandemic.

Third party rights. A person who is not a party to these Terms has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any of its terms, except that Apple is a third-party beneficiary of Section 17 below as it relates to the Apple-enabled software.

If you access the Services through an application made available by Cero on Apple’s App Store or via TestFlight (the “Apple Application”), the following additional terms apply:

• These Terms are between you and Cero only, not with Apple Inc. or its affiliates (“Apple”). Cero, not Apple, is solely responsible for the Apple Application and its content.
• Your licence to use the Apple Application is limited to a non-transferable licence to use it on an Apple-branded product that you own or control, as permitted by the Apple Media Services Terms and Conditions.
• Apple has no obligation to provide maintenance or support for the Apple Application.
• Apple is not responsible for any product warranties. In the event the Apple Application fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any). To the maximum extent permitted by law, Apple has no other warranty obligation.
• Cero, not Apple, is responsible for addressing any claims relating to the Apple Application, including product liability, regulatory compliance, and consumer protection claims.
• Cero, not Apple, is responsible for the investigation, defence, and resolution of any third-party claim that the Apple Application infringes their intellectual property rights.
• You represent that you are not located in any country subject to a US Government embargo or designated as a “terrorist supporting” country, and that you are not on any US Government list of prohibited or restricted parties.
• You must comply with applicable third-party terms when using the Apple Application, including your wireless carrier’s terms.
• Apple and its subsidiaries are third-party beneficiaries of these Terms with respect to the Apple Application, and may enforce these Terms against you with respect to the Apple Application.

If you have questions about these Terms or wish to make a complaint, contact us at hello@cero.finance.